FAQ - Frequently Asked Questions

What if I receive defective items?

Novabond Game Manufacturing provides full support for confirmed manufacturing defects. Depending on the issue, we offer replacement components, re-production, or corrective measures under our warranty terms. Our goal is to resolve quality issues swiftly while maintaining trust with international clients. Defect handling is documented and communicated clearly to prevent misinterpretation, ensuring a reliable partnership from prototypes to bulk delivery. View Details

Do you perform third-party inspections?

Yes. For added assurance, Novabond Game Manufacturing can arrange third-party inspections through trusted agencies like SGS, BV, or Intertek. This is especially valuable for international clients requiring independent verification of materials, color accuracy, safety compliance, and packaging integrity. Our factory coordinates these inspections seamlessly to avoid delays in shipping or customs clearance. View Details

How do you ensure plastic components are defect-free?

Plastic components—such as trays, miniatures, or dice—undergo injection molding QC to check for shrinkage, warping, surface defects, and internal air bubbles. Our engineers also verify tolerance accuracy to ensure proper assembly. Any defective components are separated and replaced before packaging. This ensures international clients receive complete, uniform sets with consistent quality. View Details

Are wooden components responsibly sourced?

Yes. Novabond Game Manufacturing prioritizes sustainable sourcing. Wooden components are available from FSC-certified suppliers, ensuring eco-friendly practices. Additionally, we can provide certificates of origin and material safety documentation, supporting environmental compliance and appealing to conscious consumers. This is particularly important for brands seeking eco-friendly positioning in global markets. View Details

What safety standards do your products comply with?

Novabond Game Manufacturing products are designed to comply with international safety standards, including EN-71 (Europe), ASTM F963 (USA), CPSIA, and others on request. This ensures that toys and game components are free from toxic materials, small-part hazards, or unsafe finishes. For clients targeting global markets, we can provide documentation and test reports for customs clearance, retailer requirements, and consumer confidence. View Details

Do you test component durability?

Yes. All critical components undergo rigorous durability tests. Dice are rolled multiple times to check wear and edge integrity, punchboard tokens are subjected to bending and compression tests, and miniatures are inspected for strength and paint adhesion. Wooden and plastic elements are stress-tested for longevity. These procedures ensure that your game withstands normal gameplay, shipping, and handling, meeting both consumer expectations and retailer standards. View Details

Can I review material samples before production?

Absolutely. Novabond Game Manufacturing provides a comprehensive sample kit containing paperboard, punchboards, plastic trays, dice, wooden or metal tokens, and other typical components. This allows clients to feel the materials, test component durability, and evaluate finishes before committing to mass production. Reviewing samples early reduces costly revisions later and ensures international clients can approve the tactile and visual qualities of their games in advance. View Details

How do you guarantee printing consistency?

We guarantee printing consistency through industrial-grade printing machines and a series of standardized calibration protocols. Each print run undergoes continuous monitoring for registration accuracy, ink saturation, and varnish application. Any deviation triggers immediate adjustment. For multilayer components, double-checking alignment prevents misprints. Our integrated workflow allows international clients to trust that their board, card, and packaging designs will maintain uniform quality, even in large-volume production. View Details

Do you offer color matching services?

Yes. Color accuracy is essential for brand identity and game aesthetics. Novabond Game Manufacturing supports Pantone matching, CMYK calibration, and proofing samples. During production, color strips are continuously monitored to ensure consistency across all batches. For high-precision color requirements, we can provide pre-production color proofs for client approval. This guarantees that your game’s visual appearance meets expectations, whether for Kickstarter backers, retail stores, or direct customers. View Details

What quality control steps are included in your manufacturing process?

Novabond Game Manufacturing implements a comprehensive quality control (QC) system at every production stage. This includes incoming material inspections, in-process checks during printing, injection molding, or assembly, and final product inspection based on international AQL standards. Each batch undergoes color consistency checks, dimensional verification, and component integrity tests, ensuring all pieces meet design specifications. Our in-house QC team provides detailed reports and photographs, giving international clients confidence in consistent quality from the first prototype to the final shipment. View Details